Frequently asked questions

A local marketplace. Businesses and self-employed individuals list what they offer, and customers within their coverage area can order products or book services through one app.

Coverage is set region by region and depends on which sellers have signed up nearby. Enter your postcode to see what is available to you.

The apps are free to download. Individual orders may carry delivery or service fees, which are always shown before you confirm.

Those cover takeaways. We cover products and services - so the same app that gets you milk in 40 minutes also books the cleaner or the mobile mechanic.

The professional travels to your address to do the work. You pick a slot, give them the details they need, and they come to you.

Yes, where the seller offers it. Click and collect lets you order ahead and pick it up without queuing.

Raise it in the app and our support team will work with you and the seller. Contact routes are on the contact page.

Yes - that is a core use case. You set a travel radius instead of a premises address, and take bookings that come to you.

No. Your Just Convenience profile is your storefront.

Yes. Plenty of sellers do both - a salon selling products alongside appointments, for example.

You define your coverage in your dashboard, by radius or by area. Customers outside it will not see you.

See the pricing page. There is a free tier for sole traders and paid tiers for higher volume.

Payments are taken securely in the app. Sellers receive payouts to their nominated account on a regular cycle.

Sellers go through verification before going live, and certain trades are asked for proof of qualification or insurance.

Only to run the service. Full detail is in the privacy policy.